If you may not be able to accept delivery within a certain time period, you must notify us via the contact form on the Contact Us page before placing an order to discuss the possibility of delayed delivery. If you discover a delivery conflict after placing your order, you must notify us prior to shipping. Temporary storage is possible; however, storage fees will be charged per day at the customer's expense. Change of consignee or change of shipping method requires 5 business days prior written notice. If Customer is unable to reach Customer by phone and/or email, is unable or unwilling to receive the delivery after 30 days of CarlosCasa's efforts to notify Customer of delivery, Customer will abandon the order and any balance paid, and CarlosCasa has full discretion How to process the items of the order.

If you have questions, please contact us at carloscasa1st@gmail.com.